Royal E-Tickets

A lot of people are still not comfortable with the idea of an e-ticket, arriving at the airport without a ticket in your hand and expecting to be checked in for a flight. Recently I had to make a business trip to Mae Hong Son and the client was paying for it. I went to www.thaiair.com and became a registered user. Then I booked my flights Bangkok/Chiang Mai/Mae Hong Son/Chiang Mai/Bangkok on line. The steps are very simple and within minutes I had my booking code. I then e-mailed this code to my client who in turn called Thai’s reservation office to make payment for an e-ticket. It is a pity that payment for the e-ticket can’t be made at the same time as the reservation, but that is the way it is.

When I arrived at the check in desk I simply showed my passport as indentification and I was checked in for both my flights Bangkok to Chiang Mai and the onwards to Mae Hong Son. My baggage was also checked through to my final destination, so while I was transitting Chiang Mai I had nothing to do expect walk to the departure gate.

The system was both efficient and user friendly. Below are the conditions applicable to using an electronic ticket when flying with Thai Airways.

Electronic ticketing is serviceable after your booking is created but following rules are applied :

1. Service is provided on the domestic routes only.
   
2. Passengers are required to call THAI offices in Thailand e.g.
   
   Bangkok Tel. 66-2-6282000 or 66-2-2800060
   Phuket Tel. 66-076-212400 ext. 110
   Chieng Mai Tel. 66-053-210041
   Hat Yai Tel. 66-074-230445 ext.3
   
   
3. A maximum of 4 passengers under payment of the same credit card is allowed per booking, and they must use the same family name.
   
4. A maximum of 4 electronic ticket segments is allowed per booking.
   
5. Credit card used for purchase of the electronic ticket and passport must always be presented at the check-in counter. For Thai passenger, picture affixed identification card issued by Thai government ( for adult ) or student identification card ( for child ) may also be shown instead of passport.